What Our Legal Policy Covers
This policy applies to every interaction you have with moonlive — from the moment you create an account to the point you request data deletion. We collect your name, mobile number, wallet details for bKash, Nagad or Rocket, device identifiers, and session logs. We use this
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information strictly to operate your account, process deposits and withdrawals, prevent fraud, and communicate service updates. We do not sell personal data to third parties. Aggregated, anonymised usage data may inform how we arrange the lobby or improve loading times on mobile devices across Bangladesh. Your
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payment credentials pass through encrypted channels; we never store full wallet PINs or transaction authentication codes on our servers. Cookies track session state and preferences — you can manage these through your browser. Retention periods vary: transaction records stay for the duration required by applicable financial
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regulation, while marketing preferences you can change at any time from your account settings. Availability of our services depends on local law and eligible regions; we make no claim that access is permitted everywhere. If regulation in your area changes, we will notify affected accounts with
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clear next steps. You hold the right to request a copy of your stored data, correct inaccuracies, or ask for deletion subject to legal retention requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.